Thank you for selecting H&B Exchange (the Website). This platform is designed specifically to offer the trading of Cryptocurrencies and related services (Service). This (H&B EXCHANGE LIMITED) website, trading platform, along with the Website and Company, which we are the rightful owners of, shall be referred to as "we", "us" or "our".
By accessing, visiting to our website, or downloading any information provided by H&B, it means you have read and agreed to our user terms and condition. If you do not agree to the terms and conditions of this Agreement and/or any change made thereto from time to time and at any time, please immediately stop using the service provided by this Website or stop logging onto this Website. Upon your logging into this Website or using any service offered by this Website or engaging in any other similar activity, it shall be deemed as having understood and fully agreeing to all terms and conditions of this Agreement, including any and all changes, modifications or alterations that this Website may make to this Agreement from time to time and at any time.
For the convenience of wording in this Agreement, the Company and the Website are referred to as "we" or other applicable forms of first person pronouns in this Agreement. All natural persons or other subjects who log onto this Website shall be users of this Website. For the convenience of wording in this Agreement, the users are referred to as "you" or any other applicable forms of the second-person pronouns. For the convenience of wording in this Agreement, you and we/us are collectively referred to as "both parties", and individually as "one party". All terms hereinafter referred to offers, commitments, and necessary considerations in undertake the services, payments or fees provided by H&B EXCHANGE LTD and its associated platforms.
1. Important reminder:
We hereby remind you that:
1.1 The digital assets themselves are not offered by any financial institution, corporation or this Website;
1.2 The digital asset market is new and unconfirmed, and will not necessarily expand;
1.3 Digital assets are primarily used by speculators, and are used relatively less on retail and commercial markets; digital asset transactions are highly risky, due to the fact that they are traded throughout the day without limits on the rise or fall in price, and market makers and global government policies may cause major fluctuations in their prices;
1.4 Digital asset transactions may be suspended or prohibited at any time due to the enactment or modification of national laws, regulations and regulatory documents.
1.5 Digital assets trading are highly risky and therefore not suitable for the vast majority of people. You acknowledge and understand that investment in digital assets may result in partial or total loss of your investment and therefore you are advised to decide the amount of your investment on the basis of your loss-bearing capacity. You acknowledge and understand that digital assets may generate derivative risks. Therefore, if you have any doubt, you are advised to seek assistance from a financial adviser first. Furthermore, aside from the above-mentioned risks, there may also be unpredictable risks. Therefore, you are advised to carefully consider and use clear judgment to assess your financial position and the abovementioned risks before making any decisions on buying and selling digital assets; any and all losses arising therefrom will be shouldered by you and we shall not be held liable in any manner whatsoever.
You are hereby informed that:
1. You understand that this Website is only intended to serve as a venue for you to obtain digital asset information, find trading counterparties, hold negotiations on and effect transactions of digital assets. This Website does not participate in any of your transactions, and therefore you shall, at your sole discretion, carefully assess the authenticity, legality and validity of relevant digital assets and/or information, and solely bear the responsibilities and losses that may arise there from.
2. All opinions, information, discussions, analyses, prices, advice and other information on this Website are general market reviews and do not constitute any investment advice. We do not bear any loss arising directly or indirectly from reliance on the abovementioned information, including but not limited to, any loss of profits.
3. The content of this Website may be changed from time to time and at any time without notice, and we have taken reasonable measures to ensure the accuracy of the information on the Website; however, we do not guarantee the degree of such accuracy, or bear any loss arising directly or indirectly from the information on this Website or from any delay or failure caused by failure to link up with the internet, transmit or receive any notice and information.
4. There are risks in using Internet-based trading systems, including but not limited to the connection failure between software, hardware and Internet links. We will not assume any responsibility for distortions, delays and failures of the connections or links since we have no control in reliability and availability of the Internet.
5. No service on this Website may be paid for by credit card.
6. It is prohibited to use this Website to engage in any illegal transaction activities, such as money laundering, smuggling and commercial bribery. In the event that any of such activities is uncovered, this Website will adopt all available measures, including but not limited to freezing the offender's account, notifying relevant authorities, etc., and we will not assume any of the responsibilities arising therefrom and reserve the right to hold relevant persons accountable;
7. It is prohibited to use this Website for the purpose of malicious manipulation of the market, improper transactions or any other illicit trading activities. Where any of such illicit trading activities is uncovered, this Website will adopt such preventive and protective measures as warning, restricting trading and closing accounts against any and all such malicious manipulation of prices, maliciously influencing the trading system and any other illicit behaviors; we do not assume any of the responsibilities arising therefrom and reserve the right to hold relevant persons accountable.
2. You have accepted the following conditions:
2.1 You confirm that you have attained that age of 18, or another statutory age for entering into contract, transactions and avail H&B website or platform.
2.2 You undertake that all your digital assets involved in transactions hereunder are legally acquired and owned by you.
2.3 You agree to undertake any and all liabilities for your own transaction and non-transaction activities as well as any and all profits and losses therefrom.
2.4 You confirm that the information provided at the time of registration is true and accurate.
2.5 You agree to comply with any and all relevant laws, including the reporting of any transaction profits for tax purposes.
2.6 This Agreement is only binding on the rights and obligations between you and us, and does not involve legal relations and legal disputes arising from and relating to the transaction of digital assets between the users of this Website, and between other websites and you.
2.7 After you become a member of this Website, you will receive a member account and corresponding password, which shall be properly kept by you as a member of this Website; Members shall be liable for all activities and events carried out through their accounts.
3. User Conduct and Obligations
3.1 In connection with your use of the Services, you will not:
3.1.1 Violate or assist any party in violating any law, statute, ordinance, regulation or any rule of any self-regulatory or similar organization of which you are or are required to be a member through your use of the Services;
3.1.2 Provide false, inaccurate, incomplete or misleading information;
3.1.3 Infringe upon H&B’s or any third party’s copyright, patent, trademark, or intellectual property rights;
3.1.4 Distribute unsolicited or unauthorized advertising or promotional material, any junk mail, spam, or chain letters;
3.1.5 Use a web crawler or a similar technique to access our Services or to extract data;
3.1.6 Reverse engineer or disassemble any aspect of the Site or Services in an effort to access any source code, underlying ideas and concepts, and algorithms;
3.1.7 Take any action that imposes an unreasonable or disproportionately large load on our infrastructure, or detrimentally interfere with, intercept, expropriate or expose any system, data, or information;
3.1.8 Transmit or upload any material to the Site that contains viruses, Trojan horses, worms, or any other harmful or deleterious programs;
3.1.9 Otherwise attempt to gain unauthorized access to the Site, other H&B Accounts, computer systems or networks connected to the Site, through password mining or any other means;
3.1.10 Transfer any rights or obligations granted to you under these Terms.
4. Limitation and Exemption of Liability
4.1 You understand and agree that under no circumstance will we be held liable for any of the following events:
4.1.1 Loss of income;
4.1.2 Loss of transaction profits or contractual losses;
4.1.3 Disruption of the business;
4.1.4 Loss of expected currency losses;
4.1.5 Loss of information;
4.1.6 Loss of opportunity, damage to goodwill or reputation;
4.1.7 Damage or loss of data;
4.1.8 Cost of purchasing alternative products or services;
4.1.9 Any indirect, special or incidental loss or damage arising from any infringement (including negligence), breach of contract or any other cause, regardless of whether or not such loss or damage may reasonably be foreseen by us, and regardless of whether or not we are notified in advance of the possibility of such loss or damage.
4.1.10 Items 4.1.1 to 4.1.9 are independent of each other.
4.2 You understand and agree that we shall not be held liable for any damages caused by any of the following events:
4.2.1 Where we are properly justified in believing that your specific transactions may involve any serious violation or breach of law or agreement;
4.2.2 Where we are reasonably justified in believing that your conduct on this Website is suspected of being illegal or immoral;
4.2.3 The expenses and losses arising from the purchase or acquisition of any data, information or transaction, etc. through the services offered by this Website;
4.2.4 Your misunderstanding of the Services offered by this Website;
4.2.5 Any other losses related to the services provided by this Website, which cannot be attributed to us.
4.3 Where we fail to provide the Services or delay in providing such Services due to information network equipment maintenance, information network connectivity failures, errors in computer, communications or other systems, power failures, weather conditions, unexpected accidents, industrial actions, labor disputes, revolts, uprisings, riots, lack of productivity or production materials, fires, floods, storms, explosions, wars, failure on the part of banks or other partners, collapse of the digital asset market, actions by government, judicial or administrative authorities, other acts that are not within our control or beyond our inability to control, or due to causes on the part of third parties, we shall not assume any responsibility for such failure to provide service or delay in providing services, or for the resultant loss you may sustain as a result of such failure or delay.
4.4 We cannot guarantee that all the information, programs, texts, etc. contained in this Website are completely safe, free from the interference and destruction by any malicious programs such as viruses, trojans, etc., therefore, your log-into this Website or use of any services offered by this Website, download of any program, information and data from this Website and your use thereof are your personal decisions and therefore you shall bear the any and all risks and losses that may possibly arise.
4.5 We do not make any warranties and commitments in connection with any of the information, products and business of any third party websites linked to this Website, as well as any other forms of content that do not belong to us; your use any of the services, information, and products provided by a third party website is your personal decision and therefore you shall assume any and all the responsibilities arising therefrom.
4.6 We do not make any explicit or implicit warranties regarding your use of the Services offered by this Website, including but not limited to the applicability, freedom from error or omission, consistency, accuracy, reliability, and applicability to a specific purpose, of the services provided by this Website. Furthermore, we do not make any commitment or guarantee in connection with the validity, accuracy, correctness, reliability, quality, stability, integrity and timeliness of the technology and information covered by the services offered by this Website. Whether to log in this Website or use the services provided by this Website is your personal decision and therefore you shall bear all the risks and possible losses arising from such decision. We do not make any explicit or implicit warranties in connection with the market, value and price of digital assets; you understand and acknowledge that the digital asset market is unstable, that the price and value of assets may fluctuate or collapse at any time, and that the transaction of digital assets is based on your personal free will and decision and therefore you shall assume any and all risks and losses that may possible arise therefrom.
4.7 The guarantees and undertakings specified in this Agreement shall be the only guarantee and statements that we make in connection with the Services provided by us under this Agreement and through this Website, and shall supersede any and all the warranties and commitments arising in any other way and manner, whether in writing or in words, express or implied. All these guarantees and statements represent only our own commitments and undertakings and do not guarantee any third party's compliance with the guarantees and commitments contained in this Agreement.
4.8 We do not waive any of the rights not mentioned in this Agreement and to the maximum extent permitted by the applicable law, to limit, exempt or offset our liability for damages.
4.9 Upon your registration of your account with this Website, it shall be deemed that you approve any and all operations performed by us in accordance with the rules set forth in this Agreement, and any and all risks arising from such operations shall be assumed by you.
5. KYC (Know Your Customer) and AML (Anti Money Laundering) Policy
HBEX remains committed in providing a safe, globally-compliant and reputable service to its clients. As a company, we pride ourselves on the integrity and transparency of our business. For this reason, HBEX relies on comprehensive and thorough KYC (Know-Your-Customer) and AML (Anti Money Laundering) policies.
At our company, we advocate for an encompassing yet thorough KYC, along with AML, compliancy framework. This includes a vigilant watch over suspicious trading, along with mandatory reporting to regulatory authorities and other compliance institutions.
Our AML and KYC policies differ depending on the country of origin of which our clients are located and furthermore recorded against through the HBEX registration process. The specific AML and KYC policies as per regional jurisdiction are located below. Our robust compliance framework ensures that regulatory requirements are being adhered to at both a local and global level, instilling a level of trust and ensuring HBEX will continue to operate indefinitely.
HBEX reserves the right to refuse registration to persons from or in jurisdictions that do not meet international AML standards or could be considered as a Politically Exposed Person.
HBEX reserves the right to carry out customer due diligence to verify its users and their transactions. Enhanced customer due diligence will be carried out periodically as part of our ongoing risk review and assessment. In addition to this, any attempt to abuse HBEX or its platform will result in an immediate account suspension and reported to the respective authorities.
The HBEX AML and KYC policies are as follows:
5.1 Transactions conducted via the HBEX platform will be subject to AML transaction monitoring.
5.2 It is prohibited to use this Website to engage in any illegal transaction activities, such as money laundering, smuggling and commercial bribery. In the event that any of such activities is uncovered, this Website will adopt all available measures, including but not limited to freezing the offender's account, notifying relevant authorities, etc., and we will not assume any of the responsibilities arising therefrom and reserve the right to hold relevant persons accountable.
5.3 It is prohibited to use this Website for the purpose of malicious manipulation of the market, improper transactions or any other illicit trading activities. Where any of such illicit trading activities is uncovered, this Website will adopt such preventive and protective measures as warning, restricting trading and closing accounts against any and all such malicious manipulation of prices, maliciously influencing the trading system and any other illicit behaviors; we do not assume any of the responsibilities arising therefrom and reserve the right to hold relevant persons accountable.
5.4 Identity and proof of address documents and transaction records will be maintained and will be submitted to regulators as required without prior notification to registered users.
5.5 HBEX may at any time without liability and without disclosing any reason, suspend the operation of your account. HBEX shall notify you after exercising its rights under this clause.
5.6 Registered members of whom transactions involve fiat currency will be required to verify their identity and adhere to the HBEX KYC policy. This includes the submission of both government ID and proof of address. Valid ID includes a passport, national card, or driver’s license. Valid proof of address includes utility and rates bills not older than 3 months. Other forms of ID and Address verification will not be accepted. Your account will be unregistered until account verification has been completed.
5.7 Any suspicious transaction activity reports will be delivered to the appropriate regulatory authorities.
6. Amendment of this Agreement
6.1 We reserve the right to amend this Agreement from time to time, and disclose such amendment by way of announcement on the Website without sending a separate notice to you on your rights. The date when the amendment is made will be indicated on the first page of the amended agreement. The amended agreement will take effect immediately upon announcement on the Website. You shall browse this Website from time to time and follow information on the time and content of amendments, if any, made to this Agreement. If you do not agree with the amendments, you shall stop using the services offered by this Website immediately; if you continue to use the services offered by this Website, it shall be deemed that you accept and agree to be bound by the amended agreement.
7. Content of Services
7.1 You have the right to browse the real-time quotes and transaction information of digital asset products on this Website, to submit digital asset transaction instructions and to complete the digital asset transaction through this Website.
7.2 You have the right to view information under the member accounts on this Website and to apply the functions provided by this Website.
7.3 You have the right to participate in the website activities organized by this Website in accordance with the rules of activities posted on this Website.
7.4 Other services that this Website promises to offer to you.
8. Product Rules
8.1 Rules for trading products
8.1.1 You undertake that in the process in which you log into this Website and engage in transactions with other users through this Website, you will properly comply with the following transaction rules.
8.2 Browsing transaction information
8.2.1 When you browse the transaction information on this Website, you should carefully read all the content in the transaction information, including but not limited to the price, consignment, handling fee, buying or selling direction, and you shall accept all the contents contained in the transaction information before you may click on the button to proceed with the transaction.
8.3 Submission of Commission
8.3.1 After browsing and verifying the transaction information, you may submit your transaction commissions. After you submit the transaction commission, it shall be deemed that you authorize this Website to broker you for the corresponding transactions, and this Website will automatically complete the matchmaking operation when there is a transaction proposal that meets your price quotation, without prior notice to you.
8.4 Accessing transaction details
8.4.1 You can check the corresponding transaction records in the transaction statements by the Management Center, and confirm your own detailed transaction records.
8.5 Revoking/modifying transaction commission.
8.5.1 You have the right to revoke or modify your transaction commission at any time before the transaction is concluded.
9. Rights and Obligations of this Website
9.1 If you do not have the registration qualifications agreed on in this Agreement, this Website shall have the right to refuse to allow you to register; if you have already registered, this Website shall have the right to revoke your member account, and this Website reserves the right to hold you or your authorized agent accountable. Furthermore, this Website reserves the right to decide whether to accept your application for registration under any other circumstances.
9.2 When this Website finds out that the user of an Account is not the initial registrant of that Account, it shall have the right to suspend or terminate the user's access to that Account.
9.3 Where by means of technical testing or manual sampling, among others, this Website reasonably suspects that the information you provide is wrong, untrue, invalid or incomplete, this Website shall have the right to notify you to correct or update the information, or suspend or terminate its supply of the services to you.
9.4 This Website shall have the right to correct any information displayed on this Website when it uncovers any obvious error in such information.
9.5 This Website reserves the right to modify, suspend or terminate the Services offered by this Website, at any time, and the right to modify or suspend the Service without prior notice to you; if this Website terminates one or more of the Services offered by this Website, such termination by this Website will take effect on the date of announcement of such termination on the Website.
9.6 This Website shall have the right to delete all kinds of content and information which does not conform to laws and regulations or the rules of this Website at any time, and exercise of this right by this Website is not subject to a prior notice to you.
9.7 This Website shall have the right to, in accordance with the applicable laws, administrative regulations, rules, orders and other regulatory documents of the sovereign country or region where you are based, request to you for more information or data, and to take reasonable measures to meet the requirements of the local standards, and you have the obligation to provide proper assistance to such measures; this Website shall have the right to suspend or permanently terminate your access to this Website as well as part or all of the services offered by this Website.
10. Permanent Withdrawal of Service
10.1 H&B may: suspend or terminate your access to the services, and deactivate or cancel your account as required by a valid subpoena or court order, or if H&B suspects you or others of using your account in furtherance of illegal activity.
You will be permitted to transfer Tokens associated with your account for 90 days after account deactivation or cancellation unless such transfer is otherwise prohibited under the law, or by a valid subpoena or court order.
If any transaction is in a pending state at the time your account is cancelled or suspended, such transaction may be cancelled and/or refunded as appropriate.
You may not cancel your account if H&B believes in its sole discretion that such cancellation is being performed in an effort to evade an investigation or avoid paying any amounts otherwise due to H&B.
Upon cancellation of your account, you authorize H&B to cancel or suspend pending transactions and, after providing electronic notice to you, return the Tokens associated with such transactions to the wallet address you provide to H&B.
In the event that you or H&B terminates this agreement or your access to the services, or deactivates or cancels your account, you will remain liable for all amounts due hereunder.
In the event that a technical problem causes system outage or account errors, H&B may temporarily suspend access to your account until the problem is resolved.
11. Termination of Agreement
11.1 This Website shall have the right to cancel your account with this Website in accordance with this Agreement, and this Agreement shall be terminated on the date of the cancellation of your account.
11.2 This Website shall have the right to terminate all Service offered by this Website to you in accordance with this Agreement, and this Agreement shall terminate on the date of termination of all services offered by this Website to you.
11.3 After the termination of this Agreement, you do not have the right to require this Website to continue to provide you with any service or perform any other obligation, including, but not limited to, requesting this Website to keep or disclose to you any information in your former original account, or to forward to you or any third party any information therein that is not read or sent.
11.4 The termination of this Agreement shall not prevent the observant party from demanding the breaching party to assume other liabilities.
12. Intellectual Property
12.1 All intellectual achievements included in this Website, including, but not limited to, website logos, databases, website design, text and graphics, software, photos, videos, music, sounds and any combinations of the aforementioned files, and the intellectual property rights of software compilation, associated source code and software (including small applications and scripts) shall be owned by this Website. You may not copy, modify, copy, transmit or use any of the foregoing materials or content for commercial purposes.
12.2 All rights contained in the name of this Website (including but not limited to business goodwill and trademarks, logos) shall be owned by the Company.
12.3 Upon accepting this Agreement, it shall be deemed that you, on the basis of your own free will, have transferred and assigned exclusively and free of charge to this Website all copyright of any form of information that you publish on this Website, including, but not limited to copyrights, distribution rights, lease rights, exhibition rights, performance rights, projection rights, broadcasting rights, information network dissemination rights, shooting rights, adaptation rights, translation rights, compilation rights and other transferable rights that copyright owners are entitled to, and this Website shall have the right to sue for any infringement on such copyright and obtain full compensation for such infringement. This Agreement shall apply to any content that is published by you on this Website and is protected by copyright law, regardless of whether the content is generated before or after the signing of this Agreement.
12.4 You shall not illegally use or dispose of the intellectual property rights of this Website or any other person during your use of the services offered by this Website. For any information that you publish on this Website, you may not publish or authorize other websites (or media) to use such information in any manner wuatsoever.
12.5 Your log into this Website or use of any of the services offered by this Website shall not be deemed as our transfer of any intellectual property to you.
13. Information protection
13.1. Scope of Application
13.1.1 When you register your account with this Website or use your account with this Website, you shall provide personal registration information in accordance with the requirements of this Website, including but not limited to your telephone number, email address, and identity card information.
13.1.2 When you use the services offered by this Website, or visit this Website, this Website will automatically receive and record the server information of your web browser, including but not limited to the IP address and records on the web pages that you request to access.
13.1.3 The relevant data collected by this Website in connection with your transactions on this Website, including but not limited to transaction records.
13.1.4 Other personal information of yours legally obtained by this Website.
13.2 Use of Information
13.2.1 Upon your successful registration with this Website and without extra consent from you, it shall be deemed that you agree to permit this Website to collect and use all the information you publish on this Website; as is specified under 11.1 hereof, you acknowledge and agree that this Website can use your information collected by this Website for certain purposes, including but not limited to the following:
188.8.131.52 Providing you with the services offered by this Website;
184.108.40.206 Reporting to relevant regulatory departments based on the requirements of the competent authorities in relevant sovereign states or regions;
220.127.116.11 When you use Services offered by this Website, this Website will use your information for such legal purposes as identity authentication, customer service, security, fraud monitoring, marketing & promotion, archiving, and backup, or joint promotion of this Website with a third party, so as to ensure the security of the products and services that this Website offers to you;
18.104.22.168 Information collection and processing for the purpose of helping this Website design new products and services and improving the existing services offered by this Website;
22.214.171.124 In order to enable you to understand the specifics of the Services offered by this Website, you agree to permit this Website to send to you marketing event information, commercial electronic information, and advertising that is related to you in replacement of general-purpose ubiquitous advertising;
126.96.36.199 This Website may transfer or disclose your information to any third party that is not a related party of this Website, for the purpose of completing merger, division, acquisition or transfer of assets;
188.8.131.52 Software certification or management software upgrade;
184.108.40.206 Inviting you to participate in surveys in connection with the services offered by this Website;
220.127.116.11 Data analysis relating to cooperation with government agencies, public affairs agencies, associations, etc;
18.104.22.168 For all other legal purposes as well as other purposes authorized by you.
13.2.2 This Website will not sell or lend your personal information to any other person unless your permission is obtained in advance. This Website also does not allow any third party to collect, edit, sell or gratuitously spread your personal information in any manner whatsoever.
13.3 This Website shall keep confidential the customer identity information and transaction information that it obtains, and shall not provide any entity or individual with customer identification information or transaction information, except where any of the applicable laws, regulations, decrees, orders, etc., of relevant sovereign states or regions requires this Website to provide such information.
14. Effectiveness and explanation of the agreement
14.1 This Agreement shall enter into force when you click through the registration page of this Website, complete the registration procedures, obtain your account number and password of this Website, and shall be binding on you and this Website.
14.2 The ultimate power of interpretation of this Agreement shall be vested in this Website.
15. Identity Information and the Verification and Confirmation Thereof
15.1 Identity Information
15.1.1 In accordance with the laws and regulations of relevant jurisdictions and in light of the nature of entities concerned, the content of your information as is collected by us may vary, and in principle, we will collect the following information of yours if you register as an individual: Basic personal information: your name, address (and permanent address, if the two are different), date of birth and nationality, and other information available. Identity authentication shall be based on documents issued by the official or other similar authorities, such as passports, identity cards or other identity documents as are required and issued by relevant jurisdictions. The address you provide will be validated in an appropriate manner, such as checking the fare ticket of means of transportation you use, your interest rate bills, or voter register. Valid photo: before you register, you must provide a photograph showing you holding your identity document in front of your chest; Contact information: telephone/mobile phone number and valid email address.
15.1.2 If you are a company or any other type of legal entity, we will collect the following information of yours to determine the final beneficiary of your account
or your trust account. Your corporation enrollment and registration certificates of the company; a copy of the articles of association and memorandum of the company;
the detailed certification materials of the ownership structure and ownership description of the company, and the decision of the board of directors on designating the authorized
agent of the company responsible for the opening and execution of the account of the company with the website; the identity documents of the directors,
major shareholders of the company as well as the authorized signatory for the company's account with the website, as are required to be provided in accordance with relevant rules;
the company's main business address, and the company's mailing address if it is different from the main business address of the company.
If the local address of the company is different from its main business address, the company shall be deemed to be a high-risk customer, and consequently the company
will be required to provide additional documentation.
*Other certification documents, documents issued by competent authorities and other documents we may deem necessary in light of the laws and regulations of relevant jurisdictions and in light of the specific nature of your entity.
15.2 Confirmation and Verification
15.2.1 You are required to provide both the front and back sides of your identity documents.
15.2.2 Copies of certification documents shall be checked against the originals thereof. Nonetheless, if a trusted and suitable certifier person can prove that such copies are accurate and comprehensive duplicates of the originals thereof, such copies shall be deemed as acceptable. Such certifiers include ambassadors, members of the judiciary, magistrates, etc.
16. Transaction Supervision
16.1 If the transaction occurs frequently in an account registered by you or is beyond reasonable circumstances, our professional team will assess and determine whether such transaction is suspicious;
16.2 If we identify a specific transaction as suspicious on the basis of our assessment, we may adopt such restrictive measures as suspending the transaction or denying the transaction, and if it is possible, we may even reverse the transaction as soon as possible, and report to the competent authorities, without, however, notifying you;
16.3 We reserve the right to reject registration applications by applicants that do not comply with the international standards against money laundering or who may be regarded as political and public figures; we reserve the right to suspend or terminate a transaction identified as suspicious based on our own assessment, which, however, does not breach any of our obligations and duties to you.