FAQ

What is H&B?

H&B is founded and locates in Hong Kong, with founder team of elites from different fields. We aim to provide best security to the exchange, customer support system to our users and to be the world's largest exchange in terms of number of listing cryptocurrenies.

What is BitCoin (BTC)?

Bitcoin is a decentralized cryptocurrency, which allows people to transfer payments in a safe and speedy way. Bitcoin was first introduced in 2009 and due to the limitation in quantity and popularity, Bitcoin's price has risen hugely and has become one of the most popular investment market.

When can I start trading?

The pre-opening is scheduled during the end of May.
The grand opening is during the summer of 2019.

How can I start my tradings in H&B?

Simply send BTC or other cryptocurrencies to your H&B wallet, then you can start your trades in H&B anytime.

How much trading handling fees does H&B charge?

Both maker and taker handling fee is only 0.05%, cheapest level worldwide.
Click here for detail.

What is a maker?

The "maker" is a trader who provides liquidity to the order book by placing a limit order below the best ask price for buy and above the best bid price for sell.

What is a taker?

"taker" is a trader who removes the liquidity from the book by placing an order that matches immediately with an existing order on the book. Taker pays the fee from the committed trade.

How should I start on H&B?

Simply register your own account on H&B and activate your account by verifying personal information, then you are free to send your cryptocurrenies to your own H&B wallet and start your trades.

How much will be charged on deposit and withdrawal?

Only handling fee of transfering cryptocurrenies will be charged to users.

How is H&B managing the wallet security?

90% of H&B and users cryptocurrenies will be hold in off-line cold wallets which will not be hacked and also multi-signature security system will be applied to enhance security.

What is multi-signature system?

It is the latest blockchain security technology that requires multiple signature to proceed transfer of BTC.
The required signature will be shown as [2/3], which means at least 2 out of 3 designated signatures are required for security verification.
By Multi-signature system, H&B wallet will be protected very securely, since even 1 signature key was lost or hacked it will not cause major security breach or asset loss to users. Users can even store his own master key at an offline enviornment to prevent hackers.

When will I receive the Airdrop bonus?

Airdrop bonuses will be distributed after H&B's pre-opening near the end of May, 2019.

Others

Please click here for other inquiries.